Q: Do I need to bring my insurance card to every visit?
A: Yes, your insurance card is needed to keep your account up to date and accurate.
Q: Will there be a co-pay for every visit?
A: Yes, however you should check with your insurance company regarding co-pays on well visits.
Q: Should I come early if I am a new patient?
A: Yes, please come 10-15 minutes early to take care of the necessary paperwork.
Q: Are you closed during lunch?
A: We are open if you need to pick-up paperwork or prescriptions. Otherwise the office is closed for patient visits between 11:45 a.m.and1:15 p.m.
Q: Will I need a referral if the doctor sends my child for tests or to see a specialist?
A: Each insurance policy has different requirements. Call your insurance company for more information.
Q: What if I am going to be late for my appointment?
A: Please call our office if you are going to be late or cannot keep your appointment, the phone staff can assist you with rescheduling if necessary.
Q: How do I know what is covered under my insurance plan?
A: Most insurance plans have a website that you can access or you can call the custmer service number located on the back of you ID card.
Q: Do you accept checks?
A:Your check is welcome at our business. If your check is returned, it may be re-presented in an electronic manner. You hereby authorize service charges and processing fees, as permitted by law, to be debited from the same account by paper or electronically, at our option. Your payment by check shall be recognized as acceptance of our electronic check recovery system.
